Brand Advocate đź’›
High-touch support with deeper integration into your brand’s community experience.
Best for: brands where community plays a central role in growth, retention, and reputation. We spend more time inside your platforms and take a more active role in monitoring and guiding your overall audience experience.
Includes everything in Community Builder, plus:
Social Media Comment & DM Management (up to 8 platforms)
We manage incoming comments and direct messages across a wider range of platforms. This may include combinations of Instagram, Facebook, TikTok, LinkedIn, YouTube, Pinterest, X, and more. Conversations are handled with continuity and context, so your audience receives a consistent brand experience no matter where they reach out.
Increased Daily Monitoring Time
We dedicate more time inside your platforms each day. This allows us to catch conversations earlier, respond more quickly, and follow ongoing interactions with better continuity.
Priority Response Windows
With more consistent monitoring, your audience experiences quicker replies during business hours, helping maintain momentum in conversations and reducing the chance of messages going cold.
Launch and High Activity Support
During launches, promotions, or busy seasons, we pay closer attention to incoming engagement and help manage the increased volume of questions, excitement, and feedback.
Consistent Creator and Advocate Relationship Nurturing
We maintain ongoing engagement with potential creators, collaborators, and loyal community members so your brand stays familiar and top of mind. This creates a stronger foundation for future partnerships and word-of-mouth growth.
Expanded Proactive Engagement Volume
We increase the number and depth of interactions with aligned audiences and communities, helping your brand stay actively involved in relevant conversations across your niche.
Weekly Customer Sentiment and Conversation Updates
You receive short, regular updates on what your audience is talking about right now, including mood shifts, recurring questions, and notable feedback. This keeps you closely connected to the pulse of your community.
Monthly Voice of Customer Deep Dive
We compile the exact language your audience uses when describing their needs, frustrations, and wins. These insights are valuable for refining messaging, offers, and future content.
Monthly Strategy Call
We meet to review what we are seeing across your platforms, discuss patterns in engagement, and adjust your community approach as your brand grows and evolves.
Active Reputation Monitoring
We keep a closer eye on how your brand is being talked about across your platforms and review spaces, noting any shifts in tone or emerging concerns.
Crisis and Sensitive Situation Support
If a more serious issue arises, we help you craft thoughtful, brand-aligned responses and provide context on how conversations are unfolding so you can respond with clarity and care.
High-touch support with deeper integration into your brand’s community experience.
Best for: brands where community plays a central role in growth, retention, and reputation. We spend more time inside your platforms and take a more active role in monitoring and guiding your overall audience experience.
Includes everything in Community Builder, plus:
Social Media Comment & DM Management (up to 8 platforms)
We manage incoming comments and direct messages across a wider range of platforms. This may include combinations of Instagram, Facebook, TikTok, LinkedIn, YouTube, Pinterest, X, and more. Conversations are handled with continuity and context, so your audience receives a consistent brand experience no matter where they reach out.
Increased Daily Monitoring Time
We dedicate more time inside your platforms each day. This allows us to catch conversations earlier, respond more quickly, and follow ongoing interactions with better continuity.
Priority Response Windows
With more consistent monitoring, your audience experiences quicker replies during business hours, helping maintain momentum in conversations and reducing the chance of messages going cold.
Launch and High Activity Support
During launches, promotions, or busy seasons, we pay closer attention to incoming engagement and help manage the increased volume of questions, excitement, and feedback.
Consistent Creator and Advocate Relationship Nurturing
We maintain ongoing engagement with potential creators, collaborators, and loyal community members so your brand stays familiar and top of mind. This creates a stronger foundation for future partnerships and word-of-mouth growth.
Expanded Proactive Engagement Volume
We increase the number and depth of interactions with aligned audiences and communities, helping your brand stay actively involved in relevant conversations across your niche.
Weekly Customer Sentiment and Conversation Updates
You receive short, regular updates on what your audience is talking about right now, including mood shifts, recurring questions, and notable feedback. This keeps you closely connected to the pulse of your community.
Monthly Voice of Customer Deep Dive
We compile the exact language your audience uses when describing their needs, frustrations, and wins. These insights are valuable for refining messaging, offers, and future content.
Monthly Strategy Call
We meet to review what we are seeing across your platforms, discuss patterns in engagement, and adjust your community approach as your brand grows and evolves.
Active Reputation Monitoring
We keep a closer eye on how your brand is being talked about across your platforms and review spaces, noting any shifts in tone or emerging concerns.
Crisis and Sensitive Situation Support
If a more serious issue arises, we help you craft thoughtful, brand-aligned responses and provide context on how conversations are unfolding so you can respond with clarity and care.